Cancellation Policy

REGISTRATION AND CANCELLATION POLICY: By registering for the class, you acknowledge, understand and agree to the following: ALL FEES paid for the class, service or product along with any deposits ARE NON-REFUNDABLE. BE ADVISED BEFORE REGISTERING AND SUBMITTING PAYMENT, THERE IS 100% NO CIRCUMSTANCE WHERE A REFUND WILL BE ISSUED (including student cancellations, company cancellations, “Acts of God”, natural disasters, state of emergency, terrorism, global or national pandemic, “change of heart”, student discovery of no need or no want to take a class, obtain a service or product, etc. The deposit and/or fee holds your seat for the class. You also acknowledge that you have read and understand the Class Description for the class for which you have registered and that you have registered for the appropriate class. You may contact McKallen Medical Training at any time with questions about a class before registering, but once you pay for the class, all fees are non-refundable. You agree to read the Confirmation and Reminder Emails emailed to the email address you provided in their entirety, and are responsible for the information included in those emails. You agree to have McKallen Medical training debit your bank account for the class amount via 3rd party systems, and you authorize the transaction by entering in your contact and banking information at the time of registration. You are responsible for providing and/or updating your correct contact information during and after class registration as needed (email address, mailing address, phone number) so that you may receive correspondence in a timely manner. Any remaining balances are due at the start of class and must be paid in cash. IF YOU ARE MORE THAN 5 MINUTES LATE TO THE CLASSROOM SESSION YOU WILL NEED TO RESCHEDULE. YOU WILL NOT BE PERMITTED TO ENTER THE CLASS. NO REFUNDS WILL BE ISSUED. Note: In order for your fees paid or deposit to apply, you must reschedule your class within 30 days from your original class date. Rescheduling opportunities are based on class availability.

McKallen Medical Training strives to provide a very professional and respectful learning environment for all students. We reserve the right to refuse service to anyone. If you are found to be disruptive to the staff, instructors or students at anytime before or during the class you will be asked to leave the class immediately and all fees paid and certifications will be forfeited. Please contact us with any questions you may have before registering for and attending the class. If needed, PLEASE CALL OR TEXT TO RESCHEDULE YOUR CLASS. PLEASE DO NOT RE-BOOK OR CREATE MULTIPLE BOOKINGS ONLINE. Thank you!